Aussie Sports USA Custom Gear Policy

  • Prices are valid for 30 days from the date on your quote.
  • Prices are inclusive of all manufacturing and shipping costs and are in USD.
  • The minimum order is 12 items for each product (sizes can vary in the order), unless stated otherwise.
  • Shipping from factory to you is typically 5-7 weeks of the final approval of the order and payment has been made (excludes customs and shipping delays).
  • Preparation of artwork for production is included as long as the artwork provided does not require major modification.
  • The artwork must be submitted as vector images (high resolution, scalable e.g. .eps or .ai) or other high quality image formats.
  • If artwork is not submitted as a vector or other artwork services are required a quote will be provided before any work is undertaken.
  • Payment is required before the order will be submitted for production.
  • Once an order has been finalized and production is underway the product is yours and cannot be returned.
  • Manufacturing defects will be reviewed and dealt with in the fairest manner possible for the customer and ASUSA.
  • All ideas, concerns or questions can be submitted via the contact us form.