Aussie Sports USA Custom Gear Policy
Sublimated Uniform Policy [Updated January, 2022]
This policy applies to any bulk orders or items bought as part of a pre-sale campaign on behalf of a club or orgnaization.
Order Minimums
- Minimums for any one item pattern is 10 pieces.
- Shipping is quoted on final order quantity.
Pricing
- Prices are valid for 30 days from the date on your quote.
- Prices are in USD.
- Price includes artwork setup for production as long as the artwork provided does not require major modification or to be redrawn.
- All artwork including logos must be submitted as vector images (eg. eps or ai).
- Any artwork that requires to be redrawn for production will be subject to additional setup fees. A quote will be provided to you before any work is undertaken.
Production
- Full payment is required before the order can be submitted for production.
- Shipping from the factory to you is typically 6-8 weeks from the when the order is submitted for production (excludes any unforeseen customs or shipping delays).
- Once an order has been submitted for production it cannot be returned or altered.
- Manufacturing defects will be reviewed and dealt with in the fairest manner possible for both the customer and ASUSA.
Payment
- Payment for goods is preferred via wire transfer and details will be provided.
- Credit card payments will incur a 2.9% transaction fee.
Off-The-Shelf Customized Apparel Policy
- Most items will have a minimum order quantity and this will vary by product.
- Production times will vary depending on the items on order.
- Prices are valid for 30 days from the date on your quote.
- Prices quoted are in USD.
- Price includes artwork setup for production as long as the artwork provided does not require major modification.
- All artwork including logos must be submitted as vector images (eg. eps or ai).
- Any artwork that requires to be redrawn for production will be subject to additional fees. A quote will be provided to you before any work is undertaken.
Production
- Payment is required before the order is submitted for production.
- Shipping times may vary depending on products supplied.
- Once an order has been finalized and production is underway the product is yours and cannot be returned.
- Manufacturing defects will be reviewed and dealt with in the fairest manner possible for both the customer and ASUSA.
Payment
- Payment for goods is preferred via wire transfer [Zelle] and details will be provided.
- Credit card payments will incur a 2.9% transaction fee.
Any ideas, concerns or questions may be submitted via the contact us form.