Aussie Sports USA Custom Gear Policy

  • The minimum order is 12 items for each product (sizes may vary in the order), unless stated otherwise.
  • Prices are valid for 30 days from the date on your quote.
  • Prices are inclusive of all manufacturing and shipping costs and are in USD.
  • Price includes artwork setup for production as long as the artwork provided does not require major modification.
  • All artwork including logos must be submitted as vector images (eg. eps or ai).
  • Any artwork that requires to be redrawn for production will be subject to additional fees. A quote will be provided to you before any work is undertaken.
  • Payment is required before the order is submitted for production.
  • Shipping from factory to you is typically 5-7 weeks of the final approval of the order and payment has been made (excludes customs and shipping delays).
  • Once an order has been finalized and production is underway the product is yours and cannot be returned.
  • Manufacturing defects will be reviewed and dealt with in the fairest manner possible for both the customer and ASUSA.
  • Any ideas, concerns or questions may be submitted via the contact us form.